Cancellation & Refund Policy
Thank you for joining Level Up English. If you need to cancel your membership for any reason, you must follow these guidelines.
You can cancel your subscription at any time. However, please note that membership subscriptions recur each month so you will still have the access for the rest of the month from your cancellation. After month ends, your access will be revoked and you will not be charged for the next month.
If you decide within the first 30 days that you are not enjoying Level Up English, we’ll be happy to refund you for your first month, no questions asked (although feedback is always appreciated).
We do not provide refunds for cancellation of the subscription after the first 30 days. Even if you cancel on the 1st day of the month of your new subscription, you will not be refunded for that purchase. However, you won’t be charged from next month.